OfficialService

Refund & Billing Policy

Last updated 2026-09-16

Billing entity: HOUSE CARE INDIA, Legal name Aditya Narayan, GSTIN 09CDIPS4984C1Z2.

Free plan

The Free plan has no charge and no billing cycle — there's nothing to refund on it.

Paid plans

Paid plans are billed per the cycle shown at checkout. GST is applied at the rate configured at the time of billing and shown on your invoice, which is available from Dashboard → Billing.

Cancellation

You can cancel a paid plan at any time from Dashboard → Billing. Cancelling stops future billing; it never deletes your website or account data.

Refunds

Refund requests are reviewed case by case — contact support with your invoice number. Where a refund is approved, it's processed back to the original payment method.

Payment processing

Card and UPI payments are processed by Razorpay. We never see or store your full card details — Razorpay handles that directly, and every payment is verified server-side before anything is marked paid.

Contact

Billing questions: call 8006501090 or visit our Contact page.